.svg)
Most AI chatbots are wrong - a lot. That's good enough for some companies (and some chatbot makers), but it's not good enough for your business, or for Optech.
Businesses dealing with high value deliveries, or customers' financial or medical lives cannot afford flaky AI bots.
Power
Combine AI-driven resolution with specific business logic to ensure you get the right result for high stakes decisions and actions
Configurability
Match your exact brand voice and tone. Customize specific word use and industry-specific context and know-how.
Safety
Understand quality and performance before it reaches your customers. Control AI rollout per topic. Instantly test the impact of your configuration changes across a suite of test cases.
You don't need to leave your customer support platform to use Optech.
